return policy

Return Policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.


Additional non-returnable items:
Gift cards
Store Credit
Please ship the return to our warehouse

PINK AGES, 1345 E 16th St
Los Angeles CA 90021, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 


Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@pinkages.com.


Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@pinkages.com and send your item to:

PINK AGES, 1345 E 16th St
Los Angeles CA 90021, United States.


Shipping
To return your product, you should mail your product to:

PINK AGES, 1345 E 16th St
Los Angeles CA 90021, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.